Home / Conditions of Booking and/or Cancellation

Conditions of Booking and/or Cancellation

In this section you will find the legal documents and the required information related to your use of this web site, including policies, conditions, and notices officers for your query

Casa Rural La Ribera is not responsible for any booking that has not been confirmed in writing.
Please carefully review the details of your reservation, as are those that are registered in our system. If any abnormality comuníquela immediately.

Through our website, we provide an online platform in which we offer our lodging and visitors of the website can make such reservations.

When you carry out a booking through lariberacasarural.com, you enter into a direct contractual relationship (legally binding) with the accommodation you have booked. From the moment you make your reservation, the website acts solely as an intermediary between you and the accommodation, transmitting the reservation data to the bed and sending a confirmation email for and on behalf of the accommodation.

Our services are for personal use only and not for commercial exploitation. Therefore, you are not allowed to resell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products, or services available on our website for any commercial or competitive activity.

It is necessary to remember that in case of any incident that may delay your arrival you must communicate with the enclosure to confirm this, if it goes to occur after 20.00 hours on the day of arrival.

In any case, you will be able to support a greater number of people in the squares to which is prepared the accommodation, reserving Casa Rural La Ribera the right of admission, or, in the case of eviction.

Modification and cancellation of booking

The customer may request the modification or cancellation of your booking by contacting the accommodation as soon as possible. We will try, wherever possible and subject to availability and season, offer alternatives, or to keep the deposit for a future stay.

The cancellation of the reservation will generate the following conditions:

  • Cancellations more than 30 days prior to the date of arrival:
    Be refunded in full the advance payment.
  • Cancellations less than 30 days prior to the date of arrival:
    30% advance payment will not be refundable.

In the case of Casa Rural La Ribera is forced by force majeure to cancel the booking made by the client, we will refund the total amount of money given to account.

At all times the Customer is fully responsible for all data that you provide to Casa Rural La Ribera and their accuracy, including your personal data and regarding the number of people that will occupy the accommodation (including children of any age).

The Customer undertakes to communicate irregularities or deficiencies that could be found in the accommodation as soon as possible, and always during the stay at Casa Rural La Ribera.

Casa Rural La Ribera fixed in the short term any abnormality or deficiency, provided that the reasons adduced are proven as true.

Any claim made by the Client after leaving the property will not be serviced because of a lack of the most basic criteria.

It is recalled that no smoking is allowed, parties and events or to accommodate pets in the accommodation.

We remind you that you will be hosted in an urban area, to ensure the respect and the rest of their neighbors.

Check-in / Check-out

Check-in time is from 16:00 hours.
The check-out will be prior to 11:00.

If the accommodation does not have another booking on the same day, we will be able to adjust schedules to facilitate your arrival or departure, by prior arrangement.

To formalize the reservation, you must pay through Virtual POS 30% of the stay as a deposit to guarantee your reservation.
The rest of the amount will be credited according to the conditions indicated at the time of booking or prior to arrival, according to the season.

In the case of bookings made within 30 days of the date of arrival, you will need to pay 100% of the same.

You can pay by credit card, debit card, or Bizum using Virtual TPV Redsys.

The access to the property is made in person or by access code, which will be provided to the customer after the booking confirmation for more flexibility in their arrival.

Maximum capacity 5 people.
Minimum stay 2 nights.